Legal & Policies
Price Match Guarantee
Price Match Guarantee
Effective date: May 7, 2026
If you book with Aviafares and then find the exact same itinerary advertised at a lower published fare within 24 hours, we'll match the lower fare. Every time.
What qualifies
All of the following must be true:
- The comparison fare is publicly advertised by a reputable travel seller (airline direct, major OTA, or travel agency with a US business address).
- It is the same itinerary: same airline(s), same flight numbers, same dates, same cabin, same number of passengers.
- The comparison fare is still bookable at the time we verify it.
- You notified us in writing within 24 hours of your Aviafares booking.
What doesn't qualify
- Consolidator fares or unpublished "agent-only" rates, by definition not publicly advertised.
- Points-and-cash redemptions or loyalty-program-only fares.
- Group rates (10+ passengers).
- Pricing errors or fares pulled within minutes of publication.
How to claim
- Email the booking team at [email protected] with your PNR and a screenshot (or link) to the lower published fare.
- We verify within 4 hours during business hours; faster on nights and weekends if you call.
- If the claim qualifies, we either refund the difference to your original method of payment or issue an Aviafares credit, your choice.
No waiting lists, no forms, no gotchas.